SC RA RA HOTEL SRL · CUI RO36454326

GDPR Policy

This notice explains how SC RA RA HOTEL SRL processes personal data relating to the website and Aurum Experience services.

Controller

SC RA RA HOTEL SRL, 23 Eroilor Boulevard, 500030 Brașov, VAT number RO36454326. Data-protection contact: [email protected], +40 740 090 411.

Data, purposes and legal bases

Identity, contact, booking, order, payment, billing, message and technical-security data are processed to take pre-contractual steps, perform contracts, meet legal duties, protect legitimate security and complaint-management interests and, where required, on consent.

Recipients and retention

Authorised staff and necessary payment, hosting, IT, communications, accounting and advisory providers may receive data. Retention follows the purpose and applicable accounting, archiving, limitation and legal-defence periods.

Your rights

Subject to the GDPR, you may request access, rectification, erasure, restriction, portability or object and may withdraw consent. You may complain to Romania’s supervisory authority at dataprotection.ro.

Requests

Write to [email protected]. Reasonable identity verification may be requested.

Last updated: 8 September 2026