SC RA RA HOTEL SRL · CUI RO36454326

Order Delivery Policy

Online orders concern the services, bookings, experiences or products described in the selected offer.

Order confirmation

After payment authorisation and order acceptance, confirmation is sent to the email address supplied and includes the order identifier and essential available details.

Services and bookings

Services are performed at the place, date and time stated in the offer or confirmation. Access may require the confirmation and order identifier.

Electronic documents

If the offer includes a voucher, ticket or other electronic document, it is normally sent by email without undue delay after confirmation.

Physical goods

No physical delivery applies unless the offer expressly says so. Where applicable, cost, method and estimated delivery time are shown before ordering.

Missing confirmation

The customer is responsible for accurate contact data. Contact [email protected] or 0372 310 100 if confirmation is not received.

Last updated: 8 September 2026